All Carrossier ProColor collision repair centres pledge to:
- Provide accurate and detailed computerized estimates as well as clear and thorough work orders that will be respected.
- Perform only necessary repairs.
- Respect the environment in their actions and procedures.
- Provide a lifetime warranty*.
- Train their staff to ensure it remains at the cutting edge of the latest technical and technological advances.
- Install only parts from suppliers that are approved by insurers.
- Act with integrity at all times and never participate in fraud against a customer or insurer.
- Comply with the highest safety standards.
- Keep their facilities clean and provide impeccable customer service.
- Deliver quality work that meets industry standards at a fair and reasonable price.
- Inform the customer and/or the insurer before performing any unwritten repairs.
- Share, support and respect the network’s decisions.
*As long as the customer owns the vehicle.