Carrossier ProColor, a member of CSN Collision Centres, the largest network of collision repair centres in Canada, is proud to announce the deployment of CosmosSync, a mobile application designed to optimize the management of operations and communications, in all Carrossier ProColor collision centres across the network.
Offered exclusively to Carrossier ProColor / CSN collision centres, the CosmosSync application will allow them to improve their information management system in order to achieve a higher level of performance and simplify communications internally as well as with insurance companies. More precisely, the application allows users to take pictures and scan documents with a cell phone or a tablet, to which they can add notes in the form of text, drawings or even voice notes, and finally, to automatically transfer and file them in their respective work folders where all concerned collaborators will have immediate access. The app is designed to improve the process of exchanging information concerning estimates and repairs by eliminating time wasted due to the manual management of pictures, documents and numerous e-mails and phone calls between all parties.
“In order to remain competitive in our market, we must constantly be in search of innovative solutions that will enable us to increase productivity and reduce operating costs while continuing to offer an outstanding service to our customers.”, said Sylvain Dufault, General Manager for the Carrossier ProColor network. “It’s a fragile balance that requires strategic planning geared towards innovation. The CosmosSync application, therefore, adds itself to many other initiatives recently deployed in the network, such as the online appointment reservation tool and the opening of Carrossier ProColor’s own Training Centre, in order to support our members in maintaining this precious balance.”, he continued.
CosmosSync represents a new way of communicating, and by adopting it throughout its network, Carrossier ProColor adds value to its service offering by optimizing the repair process. The integration of this service will allow Carrossier ProColor to achieve the level of excellence that it has set for the network in order to ensure an exceptional customer experience at all levels.
About Carrossier ProColor
Renowned for offering the best value on the market, the Carrossier ProColor network is characterized by its modernity, its impeccable service and its constant search for innovation. In 2012, it became a member of CSN Collision Centres, the largest network of collision repair shops in the country with over 345 locations. For more information, visit: