An Accident?

As of the Government of Quebec measures, some of Carrossier ProColor shops are currently closed or their working hours have been changed. We recommend calling before going to a shop. Thank you for your understanding.
Important Guidance for COVID-19


Carrossier ProColor will take charge of all stages of the collision repair process, from the scene of the accident to the delivery of your vehicle.

_thumb_11012 When an accident occurs, contact your insurance company and ask them to refer you to the closest Carrossier ProColor collision repair centre. You can ask for a towing service or bring your vehicle yourself if you wish. You can also make an appointment by contacting a collision centre in our Find a collision centre. If you need emergency roadside assistance, please call our 24-hour towing service at 1 888 335.5558.
_thumb_11013 Upon arrival at your Carrossier ProColor collision repair centre, a complete estimate will be done to assess the damage on your vehicle.
 _thumb_11014 Your Carrossier ProColor collision repair centre will contact your insurance company to accelerate the claim settlement process and to obtain the authorization for the repairs.
 _thumb_11015 During the repair process, a replacement vehicle will be provided to you in accordance with your insurance policy.
 _thumb_11016 Your Carrossier ProColor collision centre will perform repairs on your vehicle in compliance with the highest industry standards. They will never perform repairs that are not included in the estimate without your authorization.
 _thumb_11017 A thorough inspection will be performed on your vehicle to ensure the quality of repairs. All repairs made by Carrossier ProColor network are backed by a lifetime warranty for as long as you own your vehicle.
 _thumb_11018 In order to ensure that you are satisfied with services received at your Carrossier ProColor collision centre, one of our customer service agents will call you to the days following delivery of your vehicle. Please take the time to answer their questions; your feedback allows us to continually improve ourselves!